About Family Service Communities

Enriched Housing & Assisted Living in Rochester, NY

Our History

Family Service Communities was founded over 100 years ago to provide support to families of the Rochester region. About 30 years ago, a lack of access for seniors to supportive, affordable housing was identified. At the time, the choices for seniors were nursing homes or to be overly dependent on family members. Recognizing this need, Family Service of Rochester partnered with the Rochester Housing Authority and converted a portion of its Danforth Towers building into Enriched Housing units. That partnership was a huge success and grew to partnering at two more Rochester Housing authority sites: Hudson-Ridge Towers and Jonathan Child Apartments.

In 2005, another need was recognized: the need of seniors considered middle class to have access to supportive housing. In Rochester, supportive housing was focused in two areas: low-income and upper-income housing units. The access was not there for individuals who do not qualify for low income subsidies but could not afford the high end alternatives. Family Services of Rochester developed and built The Northfield in Fairport to serve this community’s need.

During this same time, Family Service of Rochester realized the other services it was providing would be better achieved on a larger scale, and found a partner in Catholic Family Center to merge all services with CFC, except enriched housing. By doing this, it was possible to offer these services in a more efficient and cost-effective manner for the individuals both agencies served.

After completing this merger, Family Services of Rochester rebranded as Family Service Communities to show our focus on providing safe, healthy, and active communities to low- and middle-income seniors in the Rochester region.

In 2014 Family Service Communities partnered with Cornerstone Property Managers and Pathstone to continue expanding supportive housing in the Rochester region by building a new apartment building in Greece. Opening the Long Pond Senior Housing in Greece provided the area with another 30 units of enriched housing.

Going forward Family Service Communities will continue to focus on addressing the housing and supportive service needs of our region. All of our communities are licensed by the New York State Department of Health. We offers residents a range of support services including weekly housekeeping and laundry, three daily meals, case management, recreation opportunities, financial management and more.

Our Staff

Jim Emmi, Human Resources

Jim Emmi has been a Rochester native his entire life. He is an East High graduate and has a BS from Nazareth College. He has been a Family Service Communities employee since 1987. He has a wife and together they have 4 children. In his spare time he plays bass for Tommy and The Tremors (Fifties Rock and Roll Band) and loves to cook.

Amy Burgess, Administrator

The Northfield

Attended SUNY Cortland and graduated with a bachelor’s degree in Recreation and Leisure Services. Amy started her career as an outdoor naturalist, working at several nature centers in the area. In 2000 Amy started her career with seniors as the Resident Services Director at Quail Summit in Canandaigua. She then became the Cultural Arts and Resident Services Manager at Cherry Ridge. After being in the activities field for thirteen years, Amy wanted to learn more about the business side of things in the senior living world. In 2013 Amy became the sales specialist at Legacy at Fairways. In 2014, Amy was promoted to assistant director at the Fairways. In 2015 Amy joined the Family Service Communities Staff to become the administrator of the Northfield. Amy has found her niche at Family Service of Rochester because she strongly believes we are providing quality care to seniors with all different income levels.

Emma Woodward, Administrator

Danforth Towers

Emma started with Family Service of Rochester back in August of 2016. Emma came from the Center for Disability Rights, here in Rochester, as their Peer Mentor Facilitator and Fitness Assessor. Before that Emma worked for the YMCA. Emma has a Bachelor’s in Physical Education, and a Master’s in Fitness and Wellness. Emma’s mission is to help people in any way possible, and to teach them. In Emma’s spare time, she likes to watch movies, go to different restaurants, and be around loved ones.

Rhonda Cobb, Administrator

Hudson-Ridge Apartments

Rhonda Cobb has been the Administrator at Hudson- Ridge towers since June 2008. Rhonda has a A.S in Business Administration and Management from Monroe County College. B.S in Health Care Administration and Management / Marketing from Brockport College, and is certified in Gerontology from St John’s Fisher College. Prior to working for Family Service of Rochester, she worked for Catholic Family Center at Restart Drug and Alcohol Outpatient Treatment facility as the Medical Records/Quality Assurance Coordinator. Rhonda has over 16 years in the health care field and has work with OASAS, OPWDD and DOH. Rhonda mission is to provide quality, stable housing, for seniors in which are need of  supportive services such as case management, transportation , activities, housing keeping , three meals a day .laundry services where they  are able to maintain their independence. In her spare time she likes to travel and spend quality time with her loved ones.

Celia Brown, Administrator

Long Pond Senior Housing

Celia A. Brown Administrator for Greece Long Pond Senior Housing has over 15 years’ experience working with the senior citizen population including case management. She has managed and supervised the daily operation of enriched housing for 6 years. She holds a Bachelor of Arts degree in Gerontology from St. John Fisher College and is fluent in Spanish.

Aimee Cosimano, Administrator

Jonathan Child

Aimee was born and raised in Rochester, NY; went to high school in East Rochester. She attended Finger Lakes Community College, obtained a two year degree in Liberal Arts then transferred to SUNY Brockport and graduated with a Bachelor’s in Social Work. She began graduate work at University of Buffalo and hopes to one day get back to school. Her family all works in the healthcare field and she grew up spending much of her time in assisted living homes/nursing homes in the area; she feels working with the aging population is her niche. Her hobbies outside of work include: crocheting, hiking with her pug (Bob), and spending time with her friends and family. She has been with Family Service Communities going on one year; loves the residents, staff, and relationship our agency has with the community at large.

Board of Directors

Family Services Communities is governed by a volunteer Board of community leaders and stakeholders. We appreciate the dedication and service of the following individuals:

Mike Maenza,

Jean Lowe,
Vice Chair

Lawrence Jones,

Chris Mariano,

Lisa Marcello

Dan Gurell

Ellen Lynch

Tery Tehan

Mary Willoughby

For more information about our enriched living communities, our services to residents, or to request a tour please contact Family Service Communities today at 585-377-1810. We look forward to meeting you!